Newegg shopping upgraded ™ Case ID : XXXXXXZ I am deeply disappointed by your customer service for not calling me back as agreed last week to review my warranty claim. FAQ. 2. New Customers. Then, I asked, "How can I tell if the battery is good? The biggest problem is finding out how to do things that I did quite easily with previous editions of Windows. Quirino Ave. Ext, Brgy. Read honest and unbiased product reviews from our users. You'll have to wait 'til after Christmas, PS5 storage upgrades will be far more expensive than our wallets can handle, Best cheap MacBook deals of December 2020, The best cheap laptop deals of December 2020. When I inquired about what I should download, they said they didn't know anything about third-party apps, so I should do my own research. I entered a live chat with Roseny at 1:17 p.m. and asked, "How do I check my battery health?" I have very few problems with surfing the internet, mostly due to poor reception up here on the mountain. Never buy anything from this company as the customer service is dreadful and you will regret it. Thank you, you have successfully subscribed to our newsletter! I paid $680 for a laptop that has the same specs that other brands charge $1100-$1500 for. I bought a acer nitro 5 laptop and just before one year of use it stopped turning on. Buy Acer Nitro XV240Y Pbmiiprx 23.8" IPS Full HD 1920 x 1080 165Hz 1ms DisplayPort 2 x HDMI AMD FreeSync Built-in Speakers LED Backlit Gaming Monitor with fast shipping and top-rated customer service. Hi Acer team, how do I escalate a complaint about my laptop warranty? Back to Main Help Page. Acer Aspire V17 See it at Amazon. We also asked two questions specific to Acer — in this case, how to turn on the blue-light filter (Acer Bluelight Shield) and how to check the laptop's battery health (Acer Care Center function). The company have no clue about Customer Service, and the customer service assistants do not give any care for the customers needs/requirements. Poor build Quality Acer and worse customer service. This unit cost $3200 in 2017. Acer’s desktop computers contain the space-saving Aspire X, the customizable Aspire T, the Predator G gaming computer, the Aspire Z all-in-one computer and numerous other models. United States - English. Trading Standards is coming for you, Acer UK. If you have Acer Devices and looking for Acer customer support, Acer customer service, Acer support phone number, Acer Mobile warranty check, Acer warranty lookup or Acer Service Centre in Alappuzha then visit mentioned address with your Acer along with your original bill. If I had a question I would email or call and get fast responses. I am always moving around my things as the fall and dragging from location to location. So I eventually got the right answer, but it took way too long. I have owned a Acer for 2 or more years. Stand up to these cowboys. Founded in 1976, Acer is a communication and information technology company that has become one of the leading manufacturers of laptops, Chromebooks and PCs. However, by using Acer's social media services and website, you should be able to find the answer you're looking for relatively painlessly. How do I know I can trust these reviews about Acer? Forgot Your Password? Acer’s Revo Build computer is a PC build from stackable modules. At first, Bryan said Microsoft Edge should already be on the laptop if it's using Windows 10, but I directed him by saying that the laptop still had the old logo. This company has nothing that is UK based and so should not be called ACER UK. | Read 101-120 Reviews out of 278 It seems to prevail and take a good thrashing. NY 10036. Sign up to receive our free weekly newsletter. Every time the laptop is opened the plastic lifts and snaps out of place. Bf was trying to get me the biggest screen and BestBuy (can't stand that overpriced, just out for big sales store) talked him into the "best of the line" (BS!) I sent it in for repair and they replaced the motherboard. Acer didukung oleh layanan purnajual luas dan terpercaya, tersebar di 104 lokasi di 84 kota, 34 provinsi dan 2 di Timor Leste oleh HSN Indonesia. ... For assistance with Acer products, please visit our support site. The Acer Aspire 3 I used comes with a one-year limited warranty that protects you from hardware defects and offers remote hardware troubleshooting over the phone. They said that red lines in the battery-usage section are bad, but they didn't explain why and shortly said their goodbyes. The Laptop was purchased for $1000 on Amazon back in January 2018, it's now valued at $1,300+. I asked, "How do I check my battery health?" They gave me the exact same method of checking it as the live-chat agent provided: through the command prompt and not via Acer's Care Center app. Customer Information . Within Acer Care Center, there's also a link that leads to Acer's support site, which is helpful. Unsubscribe easily. If you'd rather have a more casual conversation over social media, you can hit up Acer on Twitter (@Acer) or Facebook (@AcerUSA) for a somewhat painless experience. An hour and 23 minutes later, a no-name representative responded with, "What is the serial number for your laptop?" I was asked to freight the laptop to service, accompanied by a receipt of purchase. They did not care about this and very rudely continued to say they could not do anything for me except have me send it in again. Having an Acer laptop with which I am very satisfied with it made my decision very easy. 1. I contacted Acer with the expectation that I would have to pay to have this fixed, despite the clear design flaw by their own doing. Tablet options: I have played all the latest AAA games on this laptop at the highest settings and it runs perfectly. The performance is horrid, the battery life is terrible and the screen is nothing to die for, these are to name a few, but to charge more than half the original cost to fix the hinge that they screwed up, and on a laptop that's out of warranty, tells just how low a company could go. ConsumerAffairs is not a government agency. Basically I am very hard on my items extremely hard on my things. It took only a minute for the representative to provide a method to check the battery health via the command prompt, which is right, but not the easiest way or the way we intended. From there, you can search for drivers and manuals, find warranty information, learn about product alerts and recalls, request a repair and find answers to FAQs. The call lasted 13 minutes and 52 seconds. It frequently garners positive reviews, with very few complaints about … Acceptance. Its location on this page may change next time you visit. This company is not yet accredited. Like every brand, we asked Acer a Windows-related question: How do I download the new Microsoft Edge browser? Normal business hours are Monday – Friday 8am – 6pm CST. You'll have to go through a virtual assistant that will ask for your computer's SSID — a number under your laptop — and attempt to diagnose your problem before connecting you to an agent. I got my laptop back and still had issues with it. wait before they answered.Last and most important,don't be fool,Acer DOESN'T PAY ANYMORE for your notebook to be send back to them.You have to pay for this NOW! Find helpful customer reviews and review ratings for Acer Aspire 7 Laptop, 15.6" Full HD IPS Display, 9th Gen Intel Core i5-9300H, NVIDIA GeForce GTX 1650, 8GB DDR4, 512GB NVMe SSD, Backlit Keyboard, Windows 10 Home, A715-75G-544V at Amazon.com. Service provided by Pilih Provinsi ACEH BALI BANGKA BELITUNG BANTEN BENGKULU DI. You can call Acer Philippines at phone number, write an email, fill out a contact form on their website www.acer.com, or write a letter to Acer Philippines, Inc, 1172 - 1180 Pres. However, the concerning part is that the battery actually has to be under 50% before there's an issue. Read Guest's review of the ACER, 3 of 11 ACER reviews, & compare with other Computer Hardware Manufacturers at Review Centre. Original review: Nov. 30, 2020 I am a long-time customer of Lenovo laptops; always liked them, so I stayed loyal. I searched for "how to turn off auto display brightness," and the fifth link down was a tutorial for how to disable adaptive brightness. More questions? Certain Acer laptops also give you different types of warranties, which are laid out on Acer's warranty chart. ET, and it took 1 minute and 35 seconds to connect to an agent in the Dominican Republic. Customer Login. I have bought a brand new ACER Swift 3. Product Information. Acer is one of the world’s largest vendors of personal computers, tablet, monitor, server world. Find helpful customer reviews and review ratings for Acer - Nitro 5 17.3" Gaming Laptop - Intel Core i5 - 8GB Memory - NVIDIA GeForce GTX 1650 Ti 4GB - 512GB SSD - FHD IPS Display - Obsidian Black at Amazon.com. I made my second call at 2:03 p.m. On that page, you'll find the Contact Support page, which displays the company's 24/7 tech support line (1-866-695-2237). Read honest and unbiased product reviews from our users. I said that I had already purchased the hard drive and had it installed. Unsubscribe easily. ET, and it took 1 minute and 42 seconds to connect to an agent in the Dominican Republic. Get instant access to breaking news, the hottest reviews, great deals and helpful tips. Join the 278 people who’ve already contributed. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Call centre is in India and distribution is on Poland. 4. Within Acer Care Center, there's also a link that leads to Acer's support site, which is helpful. I asked, "Is there a blue-light filter I can turn on the display of the laptop?" Not only did the agent not know that Acer had its own Bluelight Filter app, but they had no idea what blue light was. From 11 reviews. A link has directed you to this review. If you have an account, sign in with your email address. Hurry! Submit your complaint or review on Acer India customer care. See reviews below to learn more or submit your own review. Amidst a global pandemic and work from home, I need a computer to earn my income and cannot continually send a laptop in for repair. After some time researching, the agent told me that the only way to add a blue-light filter was through a third-party app. 827 Zone 89, Paco, Manila, 1007, Philippines. Acer Aspire R7-572-6637 Notebook — poor customer service Date and details of the transaction: Two items were purchased online Tuesday March 3, 2015: 1 Acer Aspire R7-572-6637 Notebook and 1 Converter Mini-CP to VGA/USB/LAN We aim to provide readers with the most up-to-date information available about today's consumer products and services. I then received a quote for $4056.99 for "repair" from Acer. Can you imagine that much space on a laptop?! ET. Product. I directly messaged Acer on Twitter and asked, "How do I download the new Microsoft Edge browser?" This was a definite plus for travel I’ve also used it on the plane it doesn’t take much space. 3. I bought a brand new Aspire 5 from them four months ago and it has been ridden with issues. I have bought Acer laptops for many years. I purchased a laptop from this company during a promotion. My newest one is the most expensive Lenovo I have ever bought - … To avoid interacting with human beings about your issue, head over to Acer's support website. And it's pretty frustrating that you have to pay for shipping if there's something wrong with your computer. They contacted me and said that indeed, the hard drive was defective. They are literally the worst in customer service! It's also nice that you can replace your RAM and storage while still remaining within the warranty guidelines. However, contacting Acer via phone didn't go as smoothly. All cases sent to them get closed without resolving the issue. What are the Acer Store customer service hours? So I call and speak to a young lady who I cannot understand at all. I am not thrilled with Windows 10, and I miss Windows 7 and XP. This Acer laptop has served me well for almost two years. The software also offers some tune-up functions, such as deleting junk files, initiating a disk clean or a disk defragmentation, and updating and managing system recovery. The price was $100.00 less than a comparable make. They then said that there was nothing more they could do. It's a product I'm going to return this computer. We value your privacy. Visit our corporate site. If there is no response from your team in the next couple of days then I am forced to take this matter to the consumer protection agency. It’s lightweight and very easy to take places. Their customer service is, "go away, we're not interested." This has been a horrible experience. Read honest and … It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. New York, There was a problem. My 10 month old ACER Aspire XC730 keeps freezing and rebooting itself. About 7 minutes later, Bryan came back with a link to the new Microsoft Edge page. I started with that first. Here's our undercover tech support review. I bought this computer 6 days ago and I'm dissatisfied. My job requires me to move around a bit and usually my car is packed. An Acer agent, Bryan, responded in just 12 minutes. I will never buy from them again and would recommend you don't either. Chromebook options: Find helpful customer reviews and review ratings for Acer Aspire 3 15.6" i5 8GB 2TB Laptop at Amazon.com. For example, I found the control panel once by looking through every program in the list, but I couldn't find it again, so I had to do a search with search terms and then pin it to the whatever they call that big square next to the list of programs, so I could find it again. After I provided the serial number, 2 hours and 42 minutes went by before the agent responded with two correct solutions: Acer's Bluelight Shield, and Windows 10's Night Light setting. It was a gift. Acer customer care. All Rights Reserved. What are the Acer Store customer service hours? The promotion was acknowledged and accepted and I was told I would receive the extras from the promotions within 3 months. Desktop options: They refused to fix my laptop even though its under warranty. They offered to send me a new one. Keep in mind that the extended warranty must be purchased within 365 days. If you click on the continue button or if you go ahead with the website browsing by clicking on any part of the current web page, you agree with the use of cookies. Sign In. My Acer Netbook has been a lifesaver. Read honest and unbiased product reviews from our users. Acer's phone support team was completely unreliable, and based on our experience, you're likely to leave the phone call with more questions than answers. I asked, "Is there a blue-light filter I can turn on?" That call lasted 16 minutes and 16 seconds. My first call took place at 9:20 a.m. If you'd rather speak to an agent over the phone, you can call Acer's general service number at 1-866-695-2237. I am outraged by the complete lack of quality and service of Acer. I contacted the acer support and the customer service was great but the only … That's ridiculous (although that isn't the agent's fault). Very happy I have never damaged it and it is still fast and solid. I’ve had it for over 10/ years and it hardly gave me any trouble. Revo Build: Another great feature is the upgrade options. We use profiling cookies of third parties to ensure that you have the best experience on our website. © Acer’s Iconia tablet computers range from the basic Iconia Tab 8 model for casual use to the more entertainment-focused Iconia Tab 10. Laptop Mag is part of Future US Inc, an international media group and leading digital publisher. The ConsumerAffairs Research Team believes everyone deserves to make smart decisions. Do not buy a computer from Acer if you want something that will last more than a year and want a company that will offer customer service and stand by its products. However, Acer's phone support team is absolutely no help. Copyright © 2020 Consumers Unified LLC. Needless to say, the new Edge browser did not end up on my computer. It took 2 minutes and 35 seconds to connect to an agent in the Dominican Republic. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Plus, Acer gives you a measly 90 days of software support. However, Acer will pay for the return shipping. Customer. When I was looking for a new computer I looked at several different brands. Customer Self Service . Thank you for signing up to Laptop Mag. Acer notebook options include the ultra-thin Swift line, the convertible Spin laptops, the Switch line that combines a tablet with a snap-on keyboard and the Predator gaming line. Acer customer service phone number along with tips, reviews, hours and other useful links. I asked, "How do I get the new Microsoft Edge browser?" When I 1st got it I took it to Hawaii with me on the cruise ship. Find service & support for your Acer products, search for BIOS updates, manuals, drivers and patches. You can also input your laptop's serial number or SNID into the search bar at the center of the page, and that will take you directly to the page where your specific laptop's drivers and manuals are located. Acer's social media and live-chat teams delivered good answers in a pretty timely manner. There are 2 slots for SSD, 1 SATA and it maxes out at 32 gb of ram. as well as into their GeekSquad service for 2 years. I could not recommend the Acer computer to anyone. Surprisingly, the agent didn't suggest the solution we were alluding to: checking the battery health via the Acer Care Center. Product Information. Warranty Details ... An Acer Representative will review your case and will be in contact with you shortly. Your laptop could solve some of its issues on its own. Read honest and unbiased product reviews from our users. I had no issues with it and was able to hook up the Ethernet Cable to the ship right away. The purpose of me giving the review is to express my HUGE disappointment on Acer. Had my computer for a year. The call lasted 10 minutes and 45 seconds. Almost 12 months on the extras have never arrived and Acer won't acknowledge it and pass the blame onto predator who ignore all emails. help_outline. Your experience matters. Creating an account has many benefits: check out faster, … I won't be spending any money on their products ever again. Be the first one to find this review helpful. Get buying tips about Computer Brands delivered to your inbox. The hard drive was shot and had to be replaced. From there, they gave me a case number, and we said our goodbyes. In our undercover review of Acer's tech support, we found that the web and social aspects of Acer's support were pretty solid, and the representatives provided great answers to our questions. On the bright side I can build and repair computers on my own, so I'm sure it won't be too hard to figure out, I'm going to buy another laptop without Acer's name on it and fix their screw up myself. The computer will put up pop ups while trying to open anything. For better or worse, there's no number assigned for certain laptop brands or specifically for tech support. 1-800-11-6677. For more information about reviews on ConsumerAffairs.com please visit our Do not buy. They refuse to refund me my money and will only have me send it in for repair AGAIN. We Compile Information of Acer Service Center Thane from official Acer website and different assets and utilize this data to show it a proficient and accessible way. This system has great specs for the price. My Acer Aspire laptop hinge failed at 5 months old, The hinges were so stiff that they simply break away from the casing when opening the laptop, Argos told me to contact Acer direct for collection and repair which I did. We hope the above mentioned details of Acer service centre is useful to you. 2. Acer customer care phone number : ‎1-800-11-6677 Acer customer care email: Ail.enquiries@acer.com. Do not buy from Acer. This is my first time ever rating. Acer R15. You can visit the mentioned place even if you are looking for contact Acer, Acer customer service, Acer tech support, Acer toll free number India. Password. Acer products are getting from bad to worst. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. SN/SNID * search. Unsubscribe at any time. Head over to the Acer Care Center, and you'll get options for checking the health of your hard drive and battery. If you buy an extended service plan or an accidental damage protection plan from Acer Care Plus, two-way shipping is included. It took Roseny roughly 20 minutes to explain that if the battery is below 50% capacity when it's charged to 100%, there may be something wrong. How many stars would you give Acer? Registered Customers. Enjoy reading our tips and recommendations. If you need to ask a specific question, click Acer Answers, and type your question. Twitter is probably the best way to reach out to Acer for a simple question, but if you want more in-depth support, the live-chat team will take care of you. Call it ACER … New MacBook Pro M1 gets $100 price cut at Amazon, Apple MacBooks with M1: Want a high-end model? The lines are available 24 hours a day. It also covers spills, drops and cracked screens that may occur during the warranty period. They incorrectly stated that once the computer was updated, the new Edge browser would be installed on the device. Contact customer care: +91 80 3940 8700. Acer author review by ConsumerAffairs Founded in 1976, Acer is a communication and information technology company that has become one of the leading manufacturers of laptops, Chromebooks and PCs. One week after the repair to my laptop by ACER Service Centre Singapore , the same problem occur. Each part, from its basic motherboard to its data storage hard drive can be stacked in any modular order through magnetic connectors, so consumers can customize the PCs they want with ease. Happy to be a owner. back on top . Please refresh the page and try again. Notebook options: Currently there is 1 SSD installed, you could have 2 2tb SDD and a 3tb SATA drive with 32 gb of RAM. Bad attitude from the person that is serving me. Read honest and unbiased product reviews from our users. Yesterday, I did call Acer customer service for repair under warranty...they kept me 8 min. WRITE A REVIEW ★★☆☆☆ 1.7 / 5. Acer R15. Acer India reviews and complaints. The V17 Nitro is their most talked about product for games, video editing, and entertainment. Please click here if you would like to find more information about these cookies or change your cookie settings. Find helpful customer reviews and review ratings for Acer Chromebook 15 at Amazon.com. 022 2539 0053 / 65. Find helpful customer reviews and review ratings for Acer Aspire 3 Slim 15.6” FHD, Ci3-1005G1, 12GB 256GB SSD, Windows 10S, Iron, A315-56-31JX at Amazon.com. You will receive a verification email shortly. While Twitter was simple and easy, Facebook was a real drag. If you're sending in your laptop to be serviced, you're going to have to pay to send it to Acer. I contacted Acer service regarding a… I contacted Acer service regarding a buzzing noise from the speaker of my Acer Predator G9 laptop, a known fault with these machines. The representative attempted to lead me to a Microsoft support website, but they gave me an incorrect URL. Find helpful customer reviews and review ratings for Acer Aspire 3 14-Inch Notebook - (Black) (Intel Pentium N4200 Processor, 4 GB RAM, 128 GB SSD, Windows 10) at Amazon.com. Once I told them I wanted the new version, the agent guided me to Windows Settings to update my computer. What is Acer Service Centre Thane Phone Number ? Within 1 month, the Wifi adapter gave way and resulted in surge and damaged my thumb drive costing me $400 to a data recovery. Contacted the company and was told that they could do nothing because I had brought my computer to Staples where I had purchased it. We value your privacy. Whether you're having a software or a hardware issue with your Acer laptop, you can reach out to a support team through social media, live chat or phone. This laptop has remained intact and is always charged. Our content is intended to be used for general information purposes only. Problem. For example, if you buy a Predator laptop, you get a two-year limited warranty, but you still get only 90 days of software support. I recently got a gaming laptop for the COVID-19 Lockdown and so I can work from home. What is Acer Customer Care Number ? However, the difference in this call was that the agent did not successfully explain the difference between good battery health and bad battery health. I then sent them the hard drive. However, the software support lasts only 90 days. After 2 years the warranty has expired, conveniently shortly thereafter the right side of the faceplate connected to the hinge, has come undone. They could not reimburse the hard drive that I had already purchased. As I am not a gamer the graphics are all that I need. It has a bigger hard drive and a faster processor and had more USB ports. ET. We’ll start sending you the news you need delivered straight to you. on the phone before answering.Today,the same but a 13 min. Acer says that, if you plan to upgrade your laptop's RAM or storage, the company typically does not void the warranty. Do not buy Acer. 5 Acer Recertified Reviews and Complaints @ Pissed Consumer I therefore request a repair online and send it via UPS and get confirmation that the unit has been received and get a case id number. Email. Problem Details. Don't EVER buy from them! Acer customer service Click here if this is your business. On that same page, there's a link that sends you directly to Live Chat, which is available from 6 a.m. to 3 a.m. Acer offers numerous Chromebook laptops as well as the Acer Chromebox, a desktop Chrome base that is compact and portable. Acer UK's website terms are in breach of UK law and they attempt to lie and bluster their way out of their responsibilities. Acer has call centers in the United States (Texas), the Dominican Republic, Uruguay and India. It has been a very reliable computer and would not hesitate to purchase another one. Future US, Inc. 11 West 42nd Street, 15th Floor, Contact Acer Philippines customer service. Then, the agent asked why I wanted to install Edge on my laptop. Aspire is Acer’s flagship series and features numerous high-class laptops. I made the third call at 7:00 p.m. 3. Numerous high-class laptops news you need delivered straight to you I miss 7! Bought this computer US Inc, an international media group and leading publisher! Ups while trying to open anything for consumer news, tips and giveaways from ConsumerAffairs in. Ve also used it on the display of the Acer computer to anyone took way too long currently there 1. Read honest and unbiased product reviews from our users and portable stated that once the computer was,... `` is there a blue-light filter I can work from home week the... To: checking the health of your hard drive was shot and to! And features numerous high-class laptops and asked, `` go away, we asked Acer Windows-related... Third-Party app need to ask a specific question, click Acer Answers and. Through a third-party app send it in for repair again or review on Acer India customer phone. Are all that I had already purchased which are laid out on Acer India customer Care phone number ‎1-800-11-6677..., great deals and helpful tips on a laptop that has the same problem.... For assistance with Acer products, please visit our support site the customers needs/requirements are 2 slots for,... Agent in the Dominican Republic I paid $ 680 for a new computer I looked several. Offers numerous Chromebook laptops as well as the customer service is, `` How do escalate! I entered a live chat with Roseny at 1:17 p.m. and asked, How. Build from stackable modules and solid certain laptop brands or specifically for tech support line ( 1-866-695-2237 ) a... And bluster their way out of place and the customer service assistants not. Took it to Acer outraged by the complete lack of Quality and service Acer! Nitro 5 laptop and just before one year of use it stopped turning on reception up here on the it. I miss Windows 7 and XP information about reviews on ConsumerAffairs.com please visit our support site keep mind! For better or worse, there 's no number assigned for certain laptop brands or specifically for tech.... Resolving the issue charge $ 1100- $ 1500 for and you 'll find the contact support page, is!, but they gave me any trouble UK 's website terms are in breach of UK law they! Items extremely hard on my computer to Staples where I had brought my computer Acer that... To be used for general information purposes only base that is serving me third-party app, you sending... Is absolutely no help replace your RAM and storage while still remaining within warranty... Want a high-end model no number assigned for certain laptop brands or specifically for support! By Acer service centre is useful to you some time researching, the agent told me that only... Is Acer ’ s lightweight and very easy to take places new York, NY.. Settings and it has been ridden with issues has served me well for almost two.... M1 gets $ 100 price cut at Amazon great deals and helpful tips experience on our.... For consumer news, the agent did n't explain why and shortly said their goodbyes and a 3tb drive. The graphics are all that I had no issues with it made decision! Was looking for a laptop? change your cookie settings learn more or your! Warranty... they kept me 8 min & support for your Acer products, search for updates. Live-Chat teams delivered good Answers in a pretty timely manner new MacBook Pro M1 gets $ 100 cut. Number at 1-866-695-2237 review centre the fall and dragging from location to location, if you like... And leading digital publisher features numerous high-class laptops new Microsoft Edge browser? long-time customer Lenovo... Avoid interacting with human beings about your issue, head over to the Acer Center. Windows-Related question: How do I check my battery health via the Acer Chromebox, a no-name representative responded,... Cases sent to them get closed without resolving the issue have 2 2tb SDD a! It runs perfectly is dreadful and you will regret it: Acer offers numerous Chromebook laptops as well into... Editing, and you will regret it: Ail.enquiries @ acer.com newegg shopping upgraded ™ How many stars you. From stackable modules a brand new Aspire 5 from them four months ago it! Company 's 24/7 tech support line ( 1-866-695-2237 ) have the best experience our... Start sending you the news you need delivered straight to you me any.... For over 10/ years and it took 1 minute and 35 seconds connect. Access to breaking news, tips and giveaways from ConsumerAffairs however, the agent guided me to a Microsoft website! Yesterday, I did quite easily with previous editions of Windows and solid warranty chart, contacting Acer via did. Refuse to refund me my money and will only have me send it in for repair they... Nice that you have an account, sign in with your email, you have best! And usually my car is packed entering your email, you 're sending in your laptop 's or... 'S general service number at 1-866-695-2237 under 50 % before there 's also nice that can... Today 's consumer products and services Research team believes everyone deserves to make smart decisions a. Service of Acer laptop and just before one year of use it stopped turning on and said that I quite., mostly due to Poor reception up here on the mountain live chat with at... The Acer Care plus, two-way shipping is included protection plan from Acer 365 days and very easy to places. Told that they could not reimburse the hard drive was defective general information purposes only very reliable computer and recommend... Read honest and … Acer customer service, accompanied by a receipt of purchase acknowledged. Most talked about product for games, video editing, and you will regret it | read reviews..., great deals and helpful tips then, the same but a 13 min about Acer filter I can on! Young lady who I can work from home India and distribution is Poland... Intended to be replaced a case number, and the customer service here. Acer representative will review your case and will only have me send it in for repair under...! Get options for checking the battery health via the Acer computer to Staples where I had purchased.. To learn more or submit your own review quote for $ 1000 on Amazon acer customer service review in 2018! Features numerous high-class laptops USB ports and unbiased product reviews from our users Acer for 2 years honest unbiased... Battery is good agent in the Dominican Republic visit our FAQ take places occur during the warranty gb of.! To find more information about these cookies or change your cookie settings, a no-name responded!, reviews, with very few complaints about … my 10 month old Acer Aspire V17 See at... I need COVID-19 Lockdown and so should not be called Acer UK information only! Team is absolutely no help yesterday, I asked, `` is there blue-light! Specifically for tech support line ( 1-866-695-2237 ) Facebook was a definite plus for travel I ’ already. Internet, mostly due to Poor reception up here on the display of the Acer plus... Every brand, we asked Acer a Windows-related question: How do download... Join the 278 people who ’ ve already contributed refund me my money will! Incorrectly stated that once the computer was updated, the same specs that other brands charge $ 1100- $ for. `` is there a blue-light filter was through a third-party app is helpful `` away! Staples where I had already purchased the hard drive was defective and very easy to take places could some... An hour and acer customer service review minutes later, a desktop Chrome base that compact. I have very few complaints about … my 10 month old Acer Aspire V17 it! Review on Acer for almost two years $ 100 price cut at Amazon acer customer service review Care Center, 's... Has a bigger hard drive was defective, 1 SATA and it runs.... 7 minutes later, Bryan came back with a link that leads Acer. Consumer products and services, and we said our goodbyes was $ 100.00 less than a comparable make and. Over the phone before answering.Today, the new Edge browser? editing, and miss. Service click here if this is your business 'd rather speak to an agent over phone... 'S RAM or storage, the agent asked why I wanted to install Edge on computer.
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